Active Curriculum

IT & Digital
Skills

Essential IT skills for Canada's digital economy.

Learner
Syllabus Overview

Structured learning journey.

1
40 Mins

Digital Literacy Foundations

Module 1 introduces the essential digital literacy skills needed for any IT or digital career. Learners explore computer basics, including hardware, software, and operating systems, along with practical skills in file management, cloud storage, safe internet use, and professional email communication.

Key Terminology

1Hardware: The physical components of a computer that can be seen and touched, such as the monitor, keyboard, and CPU.
2Software: Programs and applications that run on a computer and allow users to perform tasks.
3Operating System (OS): The main software that manages computer hardware and allows users to interact with the system, such as Windows or macOS.
4Central Processing Unit (CPU): The part of a computer that processes instructions and performs calculations, often called the “brain” of the computer.
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2
40 Mins

Microsoft Office Suite Mastery

Module 2: Microsoft Office Suite Mastery introduces essential workplace skills using Word, Excel, PowerPoint, and Outlook. Learners develop the ability to create professional documents, analyze and organize data, design effective presentations, and manage communication and scheduling in a digital work environment.

Key Terminology

1Microsoft Word: A word processing program used to create, edit, and format professional documents.
2Template: A pre-designed document layout used to save time and maintain consistent formatting.
3Formatting: The process of adjusting text appearance such as font, spacing, alignment, and styles.
4Mail Merge: A feature in Word that allows personalized documents to be created from a single template and data source.
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3
39 Mins

Google Workspace Essentials

Module 3 introduces Google Workspace tools, focusing on Gmail, Google Calendar, Docs, Sheets, Slides, Drive, and Forms. Learners develop practical skills in cloud-based communication, collaboration, file management, and data collection used in modern workplaces.

Key Terminology

1Google Workspace: A suite of cloud-based productivity tools used for communication, collaboration, and file management.
2Gmail: Google’s email platform used for sending, receiving, and organizing professional and personal emails.
3Google Calendar: A scheduling tool used to manage events, meetings, reminders, and time organization.
4Labels (Gmail): A system for organizing emails into categories for easier access and management.
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4
41 Mins

AI Prompting & ChatGPT

Module 4 introduces learners to artificial intelligence fundamentals, focusing on large language models like ChatGPT, effective prompt engineering techniques, and practical applications in writing, coding, and research. It also emphasizes ethical AI use, limitations, and the importance of human oversight in AI-assisted workflows.

Key Terminology

1Large Language Model (LLM): An artificial intelligence system trained on vast text data to generate human-like language based on patterns.
2Prompt Engineering: The process of designing clear and structured inputs to guide AI toward accurate and useful outputs.
3Generative AI: A type of artificial intelligence that creates new content such as text, code, or images.
4Token: A unit of text (word or part of a word) that AI models process when generating responses.
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5
40 Mins

AI Tools for Productivity

Module 5 explores practical AI tools used to enhance workplace productivity, including Notion AI for documentation, Grammarly for writing support, Otter.ai for transcription, and AI image generators like Midjourney and DALL-E. Learners develop skills to streamline workflows, improve communication, and create content efficiently.

Key Terminology

1Notion AI: An AI-powered feature within Notion that assists with writing, summarizing, and organizing documentation.
2Knowledge Base: A centralized collection of information, documents, and resources used for reference and support.
3Auto-Summarization: The process of using AI to condense large amounts of text into key points.
4Content Refinement: Improving clarity, tone, and structure of written material using AI tools.
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6
39 Mins

No-Code Automation with Zapier

Module 6 introduces workflow automation using Zapier, teaching learners how to connect apps, build automated processes (Zaps), and streamline repetitive tasks without coding. It also covers troubleshooting and best practices for maintaining efficient automation systems.

Key Terminology

1Workflow Automation: The use of technology to automatically perform tasks based on defined rules and triggers.
2Zap: A pre-built automated workflow in Zapier that connects apps and performs actions.
3Trigger Event: The specific occurrence that starts an automated workflow.
4Action Event: The task that is automatically executed after a trigger occurs.
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7
42 Mins

No-Code Web Development

Module 7 introduces learners to building websites using no-code platforms like WordPress, Wix, and Squarespace. It covers domain registration, hosting, basic HTML and CSS concepts, and mobile responsiveness to create functional and user-friendly websites.

Key Terminology

1Website Builder: A platform that allows users to create websites using visual tools without coding.
2Domain Name: The unique web address used to access a website (e.g., yoursite.com).
3Web Hosting: A service that stores website files and makes them accessible on the internet.
4Template: A pre-designed layout used as a starting point for building a website.
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8
40 Mins

Cybersecurity Fundamentals

Module 8 introduces core cybersecurity practices, including password security, password managers, two-factor authentication (2FA), phishing awareness, and VPN usage. Learners develop essential skills to protect accounts, data, and digital systems from common online threats.

Key Terminology

1Cybersecurity: The practice of protecting systems, networks, and data from digital attacks or unauthorized access.
2Encryption: The process of converting data into a coded format to prevent unauthorized access.
3Password Manager: A secure application that stores, generates, and manages complex passwords.
4Master Password: The single password used to access a password manager vault.
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9
41 Mins

Data Privacy & PIPEDA

Module 9 introduces Canadian data privacy laws under PIPEDA, focusing on how personal information is collected, used, and protected. Learners also explore data breach response procedures and strategies for managing their digital footprint in professional environments.

Key Terminology

1PIPEDA: Canadian federal law that governs how private-sector organizations collect, use, and disclose personal information in commercial activities.
2Personal Information: Any data that can identify an individual, such as name, email, address, or financial details.
3Consent: Permission given by an individual for their personal data to be collected, used, or shared.
4Meaningful Consent: Informed and clear agreement where individuals understand how their data will be used.
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10
40 Mins

Social Media for Business

Module 10 introduces how businesses use social media platforms to communicate, market, and engage with audiences. It covers platform strategies, content planning and scheduling, analytics, and community management to support effective digital communication.

Key Terminology

1Social Media Strategy: A planned approach to using social platforms to achieve business goals such as brand awareness, engagement, and conversions.
2Content Calendar: A schedule that organizes when and what content will be posted across platforms.
3Audience Targeting: The process of identifying and focusing on a specific group of users based on demographics, interests, or behavior.
4Engagement Rate: A metric that measures interactions such as likes, comments, and shares relative to audience size.
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11
40 Mins

Project Management Tools

Module 11 introduces project management tools and techniques used to organize tasks, manage workflows, and improve team collaboration. It covers popular platforms, Agile and Scrum basics, and strategies for prioritization and delegation.

Key Terminology

1Project Lifecycle: The stages a project goes through from initiation to completion.
2Task Dependency: A relationship where one task relies on another to be completed first.
3Workflow: The sequence of processes through which tasks are completed.
4Kanban Board: A visual system for managing tasks using columns and cards.
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12
39 Mins

Video Conferencing & Remote Work

Module 12 introduces video conferencing tools and remote work practices, focusing on professional communication, meeting etiquette, screen sharing, and recording features to support effective virtual collaboration.

Key Terminology

1Video Conferencing: Real-time virtual communication using audio and video technology.
2Virtual Meeting: An online meeting conducted through digital platforms.
3Mute Function: Feature that disables microphone audio during a call.
4Breakout Rooms: Sub-meeting spaces used for group discussions within a larger meeting.
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13
40 Mins

Basic Coding Concepts

Module 13 introduces the fundamentals of coding, including basic programming concepts such as variables, loops, functions, debugging, and simple script development using Python or JavaScript.

Key Terminology

1Programming Language: A formal language used to write instructions for computers.
2Syntax: The set of rules that define how code must be written.
3Variable: A named container used to store data values.
4Data Type: The classification of data (e.g., number, text, boolean).
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14
40 Mins

IT Troubleshooting & Support

Module 14 introduces IT troubleshooting and support fundamentals, including diagnosing hardware, software, and network issues, following structured support processes, and communicating effectively with users.

Key Terminology

1Troubleshooting: A structured process for identifying and resolving technical problems.
2Root Cause: The underlying reason a problem occurs.
3Support Lifecycle: The stages of handling a technical issue from start to resolution.
4Help Desk: A support service that assists users with technical issues.
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15
40 Mins

Career Pathways in IT

Module 15 explores career development in IT, focusing on certifications, building a technical portfolio, freelancing vs employment, and continuous learning strategies to support long-term professional growth.

Key Terminology

1IT Certification: A professional credential that validates specific technical skills and knowledge in IT.
2CompTIA A+: An entry-level certification covering IT support, hardware, software, and troubleshooting fundamentals.
3Google IT Support Certificate: A beginner certification focused on practical IT support and troubleshooting skills.
4Technical Portfolio: A collection of work samples that demonstrate practical IT skills and experience.
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Professional Certification

Complete 15 modules to unlock your verified certificate.