Active Curriculum

Logistics & Supply
Chain

Train skilled logistics workers for Canada's growing trade economy.

Learner
Syllabus Overview

Structured learning journey.

1
43 Mins

Supply Chain Fundamentals

Module 1: Supply Chain Fundamentals covers the basic structure of supply chains, key roles, push and pull systems, and how strategy and design impact the movement of goods from suppliers to customers.

Key Terminology

1Supply Chain: The end-to-end system of organizations, people, and processes involved in moving goods from raw materials to the final customer
2Logistics: The planning and coordination of transporting and storing goods within the supply chain
3Inventory: Goods and materials held in storage at different stages of the supply chain
4Push System: A production model where goods are made based on forecasted demand and pushed through the supply chain
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2
44 Mins

Supply Chain Analytics

Module 2: Supply Chain Analytics focuses on how data is used to improve supply chain decisions through analytics types, KPIs, and digital tools like dashboards to increase efficiency and performance.

Key Terminology

1Supply Chain Analytics: The use of data and analytical methods to improve supply chain decision-making and performance
2Data-Driven Decision Making: Making decisions based on data and evidence rather than intuition or assumptions
3Descriptive Analytics: Analysis of historical data to understand what has happened in the supply chain
4Predictive Analytics: Use of data and models to forecast future supply chain outcomes
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3
41 Mins

Demand Planning & Forecasting

Module 3: Demand Planning & Forecasting covers how supply chains predict future demand using qualitative and quantitative methods, identify patterns through time series analysis, and improve decisions by measuring forecast accuracy.

Key Terminology

1Demand Planning: The process of forecasting and managing customer demand to align supply chain activities
2Forecasting: Estimating future demand using data, trends, and analysis
3Qualitative Forecasting: Forecasting based on expert judgment, experience, and market insights rather than numerical data
4Quantitative Forecasting: Forecasting based on historical data and statistical or mathematical models
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4
44 Mins

Inventory Management

Module 4: Inventory Management covers how businesses control stock levels efficiently using EOQ, safety stock, reorder points, and ABC analysis to balance cost, demand, and service levels.

Key Terminology

1Inventory: Goods and materials held by a business to meet demand or support production
2Inventory Management: The process of controlling, tracking, and optimizing stock levels
3Inventory Optimization: Finding the ideal balance between holding too much and too little inventory
4Holding Costs: Costs related to storing inventory such as warehousing, insurance, and spoilage
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5
45 Mins

Procurement & Strategic Sourcing

Module 5: Procurement & Strategic Sourcing focuses on how businesses choose suppliers, manage purchasing decisions, and use strategies like sourcing models, TCO, and negotiation to reduce cost and risk while improving long-term value.

Key Terminology

1Procurement: The process of acquiring goods and services from external suppliers to support business operations
2Strategic Sourcing: A long-term approach to procurement focused on maximizing value and minimizing risk
3Single Sourcing: Using one supplier for a product or material
4Multiple Sourcing: Using more than one supplier for the same product to reduce risk
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6
42 Mins

Vendor & Supplier Management

Module 6: Vendor & Supplier Management focuses on how companies manage supplier relationships after selection by using SRM, performance scorecards, supplier development, and risk planning to improve reliability, performance, and supply chain stability.

Key Terminology

1Vendor Management: The process of managing and monitoring supplier relationships to ensure performance, compliance, and reliability
2Supplier Relationship Management (SRM): A strategic approach to building long-term, collaborative relationships with key suppliers
3Performance Scorecard: A data-driven tool used to evaluate supplier performance using measurable KPIs
4Supplier Development: Activities aimed at improving supplier capabilities and performance over time
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7
43 Mins

Transportation Management

Module 7: Transportation Management covers how goods are moved through the supply chain using different transport modes and how companies manage cost, speed, and efficiency through logistics planning, freight forwarding, 3PLs, and route optimization.

Key Terminology

1Transportation Management: The planning, execution, and optimization of moving goods through the supply chain
2Transportation Modes: The different methods of moving goods, including truck, rail, air, and ocean transport
3Intermodal Transportation: The use of more than one mode of transportation in a single shipment
4Freight Forwarding: A service that organizes and coordinates shipments on behalf of shippers, including documentation and carrier management
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8
41 Mins

Warehouse & Distribution

Module 8: Warehouse & Distribution covers how goods are managed inside warehouses and distribution centers, including storage design, core operations, cross-docking, and distributed inventory systems to improve speed, accuracy, and efficiency in the supply chain.

Key Terminology

1Distribution Center: A facility designed to efficiently receive, store briefly, and ship goods with a focus on fast order fulfillment
2Warehousing: The process of storing and managing inventory within a supply chain
3Warehouse Operations: The core activities of a warehouse, including receiving, storing, picking, packing, and shipping goods
4Cross-Docking: A logistics strategy where goods are quickly transferred from inbound to outbound transport with minimal or no storage time
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9
43 Mins

Cold Chain Logistics

Module 9: Cold Chain Logistics covers how temperature-sensitive products are stored and transported safely using controlled environments, monitoring systems, and strict compliance processes to maintain quality in pharmaceutical and food supply chains.

Key Terminology

1Temperature-Controlled Supply Chain: A logistics system that maintains specific temperature ranges during storage and transportation to protect sensitive products
2Cold Chain Logistics: The management of temperature-sensitive goods through controlled storage, transport, and monitoring systems
3Pharmaceutical Logistics: The specialized handling and transportation of medical products that require strict temperature control and regulatory compliance
4Food Logistics: The supply chain processes that ensure perishable food products remain safe, fresh, and free from spoilage
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10
42 Mins

Global Supply Chain

Module 10: Global Supply Chain covers the fundamentals of international trade, customs compliance, Incoterms, and import/export documentation, helping learners understand how products move efficiently and legally through global supply chains.

Key Terminology

1International Trade: The exchange of goods and services between countries to support global business and economic activity
2Global Supply Chain: A network of organizations, facilities, and transportation systems involved in moving products across international borders
3Import: Goods or services brought into a country from another country for sale or use
4Export: Goods or services sold and shipped from one country to another
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11
43 Mins

Supply Chain Technology

Module 11: Supply Chain Technology covers key digital tools like ERP, TMS, WMS, and blockchain that help improve efficiency, visibility, and coordination in modern supply chains.

Key Terminology

1ERP (Enterprise Resource Planning): An integrated software system that connects and manages core business processes like finance, inventory, procurement, and HR in a single platform
2SAP: A widely used global ERP system that supports enterprise-level business and supply chain operations
3Oracle ERP: A cloud-based ERP platform offering advanced financial, operational, and supply chain management tools
4Microsoft Dynamics: An ERP solution integrated with Microsoft products, commonly used by mid-sized and growing organizations
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12
44 Mins

E-Commerce Fulfillment

Module 12: E-Commerce Fulfillment covers how online orders are delivered to customers, focusing on omnichannel systems, last-mile delivery, returns management, and improving overall customer experience.

Key Terminology

1Omnichannel Fulfillment: An integrated retail approach that connects online, in-store, and marketplace sales channels to provide flexible and consistent order fulfillment options
2BOPIS (Buy Online, Pick Up In Store): A fulfillment method where customers purchase products online and collect them from a physical store location
3Last-Mile Delivery: The final stage of the delivery process where a product is transported from a local distribution point to the customer
4Route Optimization: The process of selecting the most efficient delivery routes to reduce cost, time, and fuel usage
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13
42 Mins

Lean & Six Sigma

Module 13: Lean & Six Sigma explores how organizations improve efficiency and quality by removing waste and reducing defects using Lean principles and the Six Sigma DMAIC framework.

Key Terminology

1Lean: A process improvement approach focused on maximizing value by eliminating waste in operations
2Six Sigma: A data-driven methodology used to reduce defects and improve process quality and consistency
3Muda: A Lean term meaning “waste,” referring to any activity that does not add value to the customer
4DMAIC: A structured Six Sigma framework used for improvement (Define, Measure, Analyze, Improve, Control)
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14
44 Mins

Risk Management & Resilience

Module 14: Risk Management & Resilience explores how supply chains prepare for and respond to disruptions through risk assessment, business continuity planning, supplier diversification, and crisis management.

Key Terminology

1Supply Chain Risk: The possibility of events disrupting the flow of goods, information, or services in a supply chain
2Risk Assessment: The process of identifying, evaluating, and prioritizing potential supply chain disruptions
3Risk Matrix: A tool used to classify risks based on likelihood and impact
4Business Continuity: The ability of a business to continue essential operations during a disruption
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15
45 Mins

Sustainability in Supply Chain

Module 15: Sustainability in Supply Chain explores how supply chains reduce environmental impact and improve ethical and social responsibility through green logistics, circular systems, and ESG practices.

Key Terminology

1Green Logistics: The practice of reducing environmental impact in transportation, warehousing, and distribution within supply chains
2Carbon Footprint: The total greenhouse gas emissions produced by an organization, measured in CO₂e
3Net Zero: A state where emissions are reduced as much as possible and any remaining emissions are balanced through removal or offsets
4Ethical Sourcing: Ensuring materials and products are obtained in a responsible way that respects workers and the environment
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Professional Certification

Complete 15 modules to unlock your verified certificate.