Active Curriculum

Warehouse &
Automation

Train warehouse workers for robotics, safety & digital inventory.

Learner
Syllabus Overview

Structured learning journey.

1
42 Mins

Warehouse Operations Overview

Module 1 introduces the fundamentals of warehouse operations and the role warehouses play within supply chains and logistics networks. Learners will explore warehouse types, common job roles, career pathways, and key performance indicators used to measure operational success.

Key Terminology

1Supply Chain: The system that moves products from suppliers to customers through manufacturing, storage, and transportation.
2Logistics: The planning, movement, storage, and management of goods throughout the supply chain.
3Warehouse: A facility used to store, organize, and distribute products and materials.
4Distribution Warehouse: A warehouse designed to quickly move products to retailers, businesses, or customers.
2
43 Mins

Safety in Warehouse Environments

Module 2 introduces essential warehouse safety practices, including OHSA regulations, PPE requirements, hazard identification, and emergency response procedures. Learners will understand how to maintain safe working environments and prevent workplace injuries in warehouse operations.

Key Terminology

1OHSA (Occupational Health and Safety Act): Workplace legislation that establishes health and safety standards and responsibilities.
2Workplace Safety: Procedures and practices used to prevent injuries and accidents on the job.
3PPE (Personal Protective Equipment): Protective clothing and equipment used to reduce exposure to workplace hazards.
4Safety Footwear: Protective shoes or boots designed to protect feet from heavy objects, punctures, and slips.
3
44 Mins

Material Handling Basics

Module 3 covers the essential skills for safely moving materials in warehouse environments, including manual lifting, pallet jacks, conveyors, and loading dock operations. Learners will focus on safe handling techniques, equipment use, and reducing workplace injuries while improving efficiency.

Key Terminology

1Material Handling: The process of moving, storing, and controlling materials within a warehouse or work environment.
2Manual Lifting: Physically lifting and moving objects using proper body mechanics to reduce injury risk.
3Proper Lifting Technique: Safe method of lifting that includes bending knees, keeping the back straight, and lifting with the legs.
4Team Lifting: Two or more workers lifting a heavy or awkward load together for safety.
4
42 Mins

Forklift Operations

Module 4 covers the basics of forklift operation, including different forklift types, safety inspections, load handling, and pedestrian safety. Learners will focus on safe operating practices and essential procedures used in warehouse environments.

Key Terminology

1Forklift: A powered industrial vehicle used to lift and move heavy materials in warehouses and logistics environments.
2Counterbalance Forklift: The most common forklift type, using a rear counterweight to balance loads at the front.
3Reach Forklift: A forklift designed for narrow aisles that can extend its forks forward to access racking systems.
4Order Picker: A forklift that lifts the operator to pick individual items from shelves at various heights.
5
41 Mins

Forklift Certification Preparation

Module 5 explains the forklift certification process, including OHSA training requirements, written and practical testing, and certification renewal. Learners will understand what is required to become and remain a certified forklift operator.

Key Terminology

1Forklift Certification: Official proof that a worker has been trained and evaluated to operate a forklift safely.
2OHSA (Occupational Health and Safety Act): Workplace safety legislation that sets rules and training requirements for safe equipment operation.
3Competency: A worker’s ability to safely and correctly perform forklift operations based on training and evaluation.
4Written Exam: A theory test that assesses knowledge of forklift safety rules, procedures, and regulations.
6
45 Mins

Inventory Management Systems

Module 6 covers the basics of how warehouses track and manage inventory using systems like WMS, barcode scanning, RF guns, cycle counting, FIFO, and batch tracking. Learners will understand how these tools improve accuracy and efficiency in warehouse operations.

Key Terminology

1Inventory Management: The process of tracking, controlling, and organizing stock within a warehouse.
2WMS (Warehouse Management System): A digital system used to manage and track inventory in real time across warehouse operations.
3Barcode Scanning: The use of barcode labels and scanners to track products and update inventory data.
4RF Gun (Radio Frequency Scanner): A handheld wireless device used to scan items and update inventory in the WMS.
7
42 Mins

Digital Inventory Tools

Module 7 covers how warehouses use digital tools like cloud systems, real-time tracking, mobile apps, and ERP integration to manage inventory more efficiently and accurately.

Key Terminology

1Digital Inventory Tools: Software systems used to track, manage, and update inventory in real time.
2Cloud-Based Inventory System: An online platform where inventory data is stored and accessed through the internet.
3Cloud Computing: Using remote servers to store and process data instead of local computers.
4Real-Time Tracking: Instant updating of inventory data as items are scanned, moved, or shipped.
8
44 Mins

Robotics & AMR Systems

Module 8 covers the basics of warehouse robotics, including AMRs, AGVs, cobots, and human-robot safety. It explains how automation improves efficiency, supports workers, and is used in modern warehouse operations.

Key Terminology

1Warehouse Robotics: The use of robotic systems to perform or assist with warehouse tasks such as moving, sorting, and transporting goods.
2Automation: The use of technology and machines to complete tasks with minimal human input.
3AMR (Autonomous Mobile Robot): A smart robot that uses sensors and AI to navigate and move freely in a warehouse environment.
4AGV (Automated Guided Vehicle): A robot that follows fixed paths or routes using markers, wires, or programmed guidance systems.
9
41 Mins

Goods Receiving & Put-Away

Module 9 covers how goods are received, inspected, stored, and managed in a warehouse, including inbound processing, put-away strategies, and cross-docking operations.

Key Terminology

1Goods Receiving: The process of accepting and recording incoming shipments into a warehouse.
2Inbound Shipment: Products delivered to a warehouse from suppliers or distribution centres.
3Purchase Order (PO): A document that lists the items, quantities, and details of goods being ordered.
4Warehouse Management System (WMS): A digital system used to track and manage inventory and warehouse operations.
10
45 Mins

Order Picking & Fulfillment

Module 10 covers how warehouse orders are picked, packed, and checked for accuracy before shipping to customers.

Key Terminology

1Order Picking: The process of retrieving items from storage to fulfill customer orders.
2Batch Picking: Picking items for multiple orders in a single trip through the warehouse.
3Zone Picking: Dividing the warehouse into sections where workers pick only within assigned areas.
4Wave Picking: Organizing picking activities into scheduled time-based groups.
11
42 Mins

Shipping & Transportation

Module 11 covers how shipments are prepared, documented, tracked, and transported to ensure accurate and timely deliveries.

Key Terminology

1Carrier: A company responsible for transporting goods from one location to another.
2Transportation: The movement of goods through the supply chain using vehicles or shipping services.
3Carrier Coordination: Communicating and scheduling shipments with transportation providers.
4Freight Documentation: Shipping paperwork used to record and track shipments.
12
45 Mins

E-Commerce Fulfillment

Module 12 covers how warehouses process online orders, manage multiple sales channels, handle returns, and prepare for peak demand periods.

Key Terminology

1E-Commerce Fulfillment: The process of receiving, processing, and shipping online customer orders.
2Direct-to-Consumer (DTC): A business model where companies sell directly to customers without intermediaries.
3Multi-Channel Order Management: Coordinating orders and inventory across multiple sales platforms.
4Inventory Synchronization: Real-time updating of stock levels across all sales channels.
13
44 Mins

Cold Chain & Special Handling

Module 13 covers how sensitive products like food, chemicals, and medical supplies are safely stored, handled, and transported using temperature control and strict safety regulations.

Key Terminology

1Cold Chain Logistics: A supply chain system that maintains specific temperature conditions for sensitive products.
2Temperature-Controlled Storage: Warehousing environments that regulate temperature for product safety and quality.
3Refrigerated Storage: Storage areas kept at cool temperatures for perishable goods.
4Frozen Storage: Extremely low-temperature storage used for frozen products.
14
41 Mins

Lean Warehouse & Process Improvement

Module 14 covers how warehouses improve efficiency by reducing waste, organizing workspaces using 5S, and using Kaizen and performance metrics to continuously improve operations.

Key Terminology

1Lean Warehouse: A system focused on improving efficiency by reducing waste and maximizing value-added activities.
25S Methodology: A workplace organization system consisting of Sort, Set in Order, Shine, Standardize, and Sustain.
3Sort: Removing unnecessary items from the workspace.
4Set in Order: Organizing tools and materials for easy access and efficiency.
15
45 Mins

Career Advancement in Logistics

Module 15 covers career paths in logistics, including supervisor and manager roles, key certifications, and how to prepare for resumes, interviews, and long-term professional growth.

Key Terminology

1Logistics Career Path: The progression of roles in logistics from entry-level positions to leadership and management.
2Warehouse Supervisor: A role responsible for overseeing daily warehouse operations and frontline staff.
3Warehouse Manager: A leadership role responsible for overall warehouse performance, planning, and strategy.
4Leadership: The ability to guide, manage, and support teams to achieve operational goals.

Professional Certification

Complete 15 modules to unlock your verified certificate.